IMPORTANT INFORMATION REGARDING VISITS TO THE OFFICE
In response to the District of Columbia and the State of Maryland ordering the closure of nonessential businesses:
ALL CORRESPENDENCE, ESPECIALLY PAPER RECEIPTS & REQUESTS MUST BE FAXED OR EMAILED
We must do what we can to minimize risks to our beneficiaries and our employees.
WE ARE OPEN, but we are not taking in-person appointments due to the pandemic.
Please call (202) 448-1460 to schedule a virtual appointment.
Q. Are there any exceptions?
A. Yes, for scheduled appointments and meeting and for people dropping off deposits.
Q. How long will we restrict in-person visits?
A. We are not sure. We are paying close attention to guidance provided by government agencies and medical personnel.
Q. Do I still have to send my receipts by the 5th of the month?
A. Yes, if you have difficulty emailing, faxing or uploading receipts, inform your Trust Administrator immediately.
Q. How do I schedule an appointment with my Trust Administrator?
A. Call or email. Anyone who answers will be happy to assist you.
Fax: (202) 448 - 1461
Thank you for your patience and cooperation as we respond to the Coronavirus crisis.